FIVE WORLD

PRIVACY POLICY

FIVE WORLD CONVENTION

Five World Convention respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, purchase tickets, sign up for updates, or interact with us online.​

1. Information We Collect

We may collect the following types of information:

A. Information You Provide to Us
When you use our Site, you may provide personal information such as:
  • Name
  • Email address
  • Phone number (if provided)
  • Billing/shipping address (if applicable)
  • Ticket purchase details
  • Any information submitted through forms (contact forms, applications, registrations, etc.)
B. Payment Information
If you purchase tickets or products through the Site, payments may be processed by a third-party payment provider. We do not store your full credit card number. Payment providers may collect payment details according to their own privacy policies.
C. Automatically Collected Information
When you visit our Site, we may automatically collect:
  • IP address
  • Browser type
  • Device type
  • Pages visited and time spent on the Site
  • Referring website or source
  • General location (city/state level)
This data helps us understand how visitors use the Site and improve performance.

2. how we use your information

1. Information We Collect

We may use your information to:
  • Provide and operate the Site
  • Process ticket purchases and transactions
  • Send event updates, confirmations, and important communications
  • Respond to inquiries and support requests
  • Improve our website, services, and user experience
  • Detect fraud, security issues, or misuse
  • Comply with legal obligations

3. marketing emails and texts

If you opt in, we may send promotional emails and/or text messages about Five World Convention. You can unsubscribe at any time by:
  • Clicking “unsubscribe” in our emails, or
  • Contacting us directly at [Insert Contact Email]
Message and data rates may apply for SMS communications (if used).

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to:
  • Keep the Site functioning properly
  • Remember preferences
  • Understand traffic and usage
  • Improve marketing and analytics
You can adjust your browser settings to refuse cookies, but some parts of the Site may not work correctly.

5. sharing your information

We do not sell your personal information.
We may share your information with trusted third parties only as needed, such as:
  • Payment processors
  • Ticketing/registration platforms
  • Email or SMS communication platforms
  • Website hosting and analytics providers
  • Legal or regulatory authorities when required
These service providers are permitted to use your information only to perform services for us.

6. data security

We take reasonable steps to protect your personal information using administrative, technical, and physical safeguards. However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We keep your information only as long as necessary to:
  • Provide services
  • Maintain records of transactions
  • Meet legal, accounting, or reporting requirements
  • Resolve disputes and enforce agreements

8. children's privacy

Our Site is not intended for children under the age of 13 (or under 16 in certain regions). We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

9. your privacy rights

Depending on where you live, you may have the right to:
  • Request access to the personal information we have about you
  • Request corrections or updates
  • Request deletion of your information
  • Opt out of marketing communications
To make a request, contact us at info@fivethelabel.com.

10. third-party links

Our Site may contain links to third-party websites (social media platforms, sponsors, vendors, etc.). We are not responsible for the privacy practices of those websites. Please review their policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. contact us

If you have questions about this Privacy Policy, contact us at:
Five World Convention
Email: info@fivethelabel.com
Mailing Address: 831 Pioneer Road, Draper, Utah, USA